Terms of Service and Legal Notice

Terms of Service

Welcome to www.bagstoo.store, owned and operated by BAGSTOO LTD, a company registered in the United Kingdom under company number 16808462, with its registered office at 128 City Road, London, EC1V 2NX, United Kingdom (“we,” “us,” “our”).

By accessing or using our website, you agree to be bound by these Terms of Service.
If you do not agree, please do not use our website.

1. Use of Our Website

You may use our website for lawful purposes only.
You agree not to:

  • engage in fraudulent or unauthorized transactions
  • misuse the website or interfere with its security
  • attempt to access restricted areas of the website
  • violate any applicable laws or regulations

We reserve the right to suspend or terminate access for any misuse.

Images on this website are for illustrative purposes only. Some lifestyle or banner images may include items, colors, or scenes that are not identical to the products sold. Only items listed on individual product pages are available for purchase.

2. Products and Availability

We make every effort to display accurate product descriptions, images, and availability.
However, items may:

  • be available in limited quantities
  • have slight variations in color or appearance due to lighting or screens
  • become unavailable without prior notice

We reserve the right to modify or discontinue any product at any time.

3. Pricing and Payments

All prices are listed in:

  • USD for customers in the United States
  • GBP for customers in the United Kingdom

Prices may change without prior notice.

We accept payments processed securely through Shopify Payments and other authorized providers.
You represent and warrant that:

  • you are authorized to use the payment method
  • the information provided is accurate and complete

Fraudulent transactions may be reported to the relevant authorities.

4. Order Processing & Shipping

Order processing time is typically 1–3 business days.
Shipping times vary depending on the destination:

  • United States: 6–12 business days
  • United Kingdom: 7–14 business days

Shipping times are estimates and not guaranteed.
Delays may occur due to customs, local postal operations, or seasonal demand.

For full details, refer to our Shipping Policy.

5. Returns and Refunds

We offer a 30-day return window from the date of delivery.

Returns must be authorized in advance.
Unauthorized returns will not be processed.

Items must be unused, in original packaging, and accompanied by proof of purchase.

For full terms, refer to our Return & Refund Policy.

6. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate billing and contact information for all orders.

We may cancel an order if:

  • payment cannot be verified
  • fraudulent activity is suspected
  • the product is unavailable

You will be notified in such cases.

7. User Submissions and Reviews

If you submit reviews, comments, images, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, reproduce, and display such content.

You agree not to post:

  • unlawful content
  • defamatory or abusive material
  • misleading information
  • spam or promotional content

We reserve the right to remove inappropriate content.

8. Third-Party Services

We may use third-party services for:

  • payment processing
  • analytics
  • shipping and logistics
  • advertising

We are not responsible for the practices or content of third-party websites or services.
Please review their policies individually.

9. Prohibited Uses

You are prohibited from using the site:

  • to violate any law or regulation
  • for fraudulent purposes
  • to infringe on intellectual property rights
  • to upload viruses or malicious code
  • to interfere with security features
  • to collect data without authorization

Violation may result in termination of service.

10. Limitation of Liability

To the fullest extent permitted by law:

  • we are not liable for indirect, incidental, punitive, or consequential damages
  • our total liability for any claim is limited to the amount you paid for the product

We do not guarantee:

  • uninterrupted service
  • error-free website performance
  • that defects will be corrected

Use of the website is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless BAGSTOO LTD from any claim arising from:

  • breach of these Terms
  • misuse of the website
  • violation of law or third-party rights

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Customers in the United States may also have rights under applicable U.S. consumer protection laws.

Any disputes will be resolved in the courts of England and Wales.

13. Changes to These Terms

We may update these Terms from time to time.
The updated version will be posted on this page with a new “Last Updated” date.

Continued use of the site after changes constitutes acceptance.

14. Contact Information

For questions about these Terms of Service:

📧 contact@bagstoo.store
🏢 BAGSTOO LTD — 128 City Road, London, EC1V 2NX, United Kingdom

📌 LEGAL NOTICE

This website is owned and operated by BAGSTOO LTD, registered in the United Kingdom.
We operate as an online retailer providing international shipping to customers in the United States and United Kingdom.

We comply with applicable consumer protection regulations in:

  • the United Kingdom
  • the United States (as applicable per state law)

Nothing in these Terms limits your legal rights as a consumer.

Last Updated: November 2025