Shipping policy

Thank you for shopping at www.bagstoo.store.
Our Shipping Policy aims to provide a clear, transparent, and smooth delivery experience for customers in the United States and the United Kingdom.

If you have any questions, please contact us at:
📧 contact@bagstoo.store
🏢 128 City Road, London, United Kingdom, EC1V 2NX

1. Shipping Costs

We offer free standard tracked shipping on all orders.
No minimum purchase required.

2. Delivery Areas

We currently ship to the following countries:

  • United States
  • United Kingdom

We do not ship to other countries or regions at this time.

3. Order Processing Time

  • Processing Time: 1–3 business days (Monday to Friday)
  • Cut-off Time: Orders placed before 22:00 (UK time) are processed the same business day
  • Non-shipping Days: Weekends and public holidays

Once your order is dispatched, you will receive an email with a tracking number and tracking link.

4. Estimated Delivery Times

🇺🇸 United States

  • 6–12 business days

🇬🇧 United Kingdom

  • 7–14 business days

Delivery times may vary depending on:

  • customs clearance
  • local courier processing
  • weather conditions
  • high seasonal demand

These are estimates and not guaranteed delivery dates.

5. Shipping Process

  • Orders are shipped from our international fulfillment centers.
  • All shipments include tracking for transparency and security.
  • Local postal services or partner couriers may complete the final delivery.

6. Lost or Damaged Packages

If your order:

  • arrives damaged,
  • shows signs of tampering, or
  • has not arrived within the estimated delivery timeframe,

please contact us within 48 hours of delivery or the expected delivery date.

We will investigate the issue with the carrier and offer a replacement or refund, depending on the case.

7. Returns

For information regarding returns, exchanges, and refunds, please refer to our Return & Refund Policy.

8. Contact Us

For further assistance, please reach out to:

📧 contact@bagstoo.store
🏢 128 City Road, London, United Kingdom, EC1V 2NX
🕒 Monday to Friday, 9:00 AM – 5:00 PM (UK time)

Last updated: November 2025